Frequently Asked Questions

Our change and cancellation policy varies depending on the type of trip and the service booked. Please refer to our terms and conditions or contact our customer support for detailed information.

In many cases, you can change the dates of your trip. However, it is subject to availability and may incur additional fees. Please contact our customer support as soon as possible to discuss your options.

The cost of changing a booking depends on factors like the type of reservation, the time left until the trip, and the specific changes requested. Our customer support team will be happy to provide you with a quote based on your requirements.

To change your trip details, please get in touch with our customer support team via phone or email. They will guide you through the process and assist you with the necessary steps.

If the travel agency cancels your trip due to unforeseen circumstances, we will offer alternative arrangements or a full refund as per the terms and conditions of your booking.

If the travel agency cancels your trip due to unforeseen circumstances, we will offer alternative arrangements or a full refund as per the terms and conditions of your booking.

In some cases, it may be possible to transfer your booking to another person. However, this is subject to the travel agency's approval and may involve administrative fees. Please contact our customer support for assistance.

Yes, you can cancel your trip, but cancellation policies may apply. The amount of refund or penalties depends on the time left until the trip and the specific terms of your booking. Contact our customer support for assistance.

The deadline for canceling your trip for a full refund varies depending on the type of trip and the service booked. Please refer to our terms and conditions or contact our customer support for specific details.

Refund eligibility depends on the type of booking and the time of cancellation. Some bookings may be non-refundable or subject to cancellation fees. Our customer support team can help you understand the refund process.

Refund processing times may vary based on payment methods and other factors. Generally, refunds are processed within a few business days after cancellation, but it may take longer for the amount to reflect in your account.
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